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C-002Control

Product Development Quality Control

An independent, recurring quality check on your product development — so issues surface as comments and metrics, not as failures in production.

The problem

Quality that's assumed rather than measured — until a release slips, a regression ships, or a new hire inherits a codebase nobody can vouch for.

How we solve it

Product Development Quality Control is a recurring control engagement. On a fixed cadence, our experts review the state of your product and process — code, architecture, documentation, team engagement — score it against a Quality Control Matrix, and hand you a status report with the issues, risks and recommendations that matter. We act as an independent quality instrument for your development, catching problems while they're still cheap to fix and keeping everyone honest about where the project really stands. We recommend a Team Performance Review (C-003) and a Product Review & Assessment (C-004) first, to establish the baseline the control loop measures against.

What you get
  • An independent, expert read on quality — free of internal blind spots.
  • A Quality Control Matrix that turns "how are we doing" into a number you can track.
  • Regular status reports that surface issues, blockers and risks early.
  • Better decisions, because they're made on evidence rather than optimism.

A bounded, phased engagement. Each bar below is proportional to its estimated duration on a shared calendar.

1Review the current situation~1 week

Establish the baseline and identify the most vulnerable parts of the process.

2Protect the delicate parts~1 week

Set up the most applicable processes and quality guardrails.

3Control on a cadenceOngoing

Run quality reviews each period and report status with comments and recommendations.

0123
Bars are proportional to estimated calendar weeks · total Ongoing, reviewed each period

Concrete artefacts you keep — delivered in editable, open formats your team owns.

  • Quality Control Matrix (QCM)

    A multi-dimensional score — code, architecture, documentation, engagement — of your real project status.

    Scored matrix
  • Status Reports

    The important updates, issues, blockers and metrics, in a clear, consistent format, each cycle.

    Report (per cadence)
  • Recommendations Log

    Prioritised actions with the risk and impact behind each one.

    Structured register

The edges of this engagement, and what we’ll need from you to run it.

What's not included
  • Fixing the issues we surface — we identify and prioritise; implementation stays with your team or a separate engagement.
  • Line management of your team or individual performance decisions.
  • One-off audits with no recurring cadence (see C-004).
  • Certification or regulatory sign-off.
What we'll need from you
  • Read access to the codebase, backlog and documentation.
  • A weekly sync and a recurring quality-review slot with the team.
  • A point of contact who can action recommendations.
  • The goals and quality attributes the product is measured against.

Fixed-scope and outcome-priced — one agreed figure for a defined set of deliverables, with no hourly billing.

InvestmentRetainer · from $3,000

Per month; scales with team size and review cadence.

How we price it
  • Fixed scope, agreed before we start — no open-ended hourly billing.
  • One figure covers the full set of deliverables listed alongside.
  • The number only moves with system complexity, and only by agreement.
Included in this price
  • Quality Control Matrix (QCM)
  • Status Reports
  • Recommendations Log

Answers to the questions we hear most about this engagement.

What is the Quality Control Matrix?

A scoring model we run each cycle across dimensions like code quality, architecture, documentation and team engagement — so "quality" becomes a number you can watch move over time.

Do you fix the problems you find?

This engagement identifies, scores and prioritises them. Fixing is your team's job, or a separate build engagement — which keeps the control function independent.

How often do you review?

Typically weekly, on a monthly retainer. The cadence is what makes it control rather than a one-off snapshot.

Should we run anything first?

Yes — a Team Performance Review (C-003) and a Product Review & Assessment (C-004) give the baseline this loop measures against.